Ground Coffee House are a family run business, priding themselves on a fresh contemporary menu and old school service with a smile. They know that customer satisfaction is key, and their multiple five star reviews don’t lie.

When the Covid-19 pandemic began restaurants and cafés were significantly affected by the restrictions put in place. In order to continue providing a service to the local community, Ground Coffee House pivoted to delivery. To do so, they needed to create an online presence with an ecommerce website. That’s where we came in.

We were commissioned to design and build a brand new website, complete with enhanced logo, to allow customers to find the business, browse the menu and order food for delivery or collection, quickly and with ease.

We built an ecommerce website focused on providing an easy route to purchase, optimised for every media device, desktop through mobile, as we know around 50% of Ground Coffee House’s customers order on mobile or tablets. The website allows customers to browse the menu, choose their options, request delivery or collection and make payment, easily and quickly. The CMS allows the client to observe visitor and customer analytics, so they can feed this information back into offering the service and products that their customers are looking for. We designed and developed the site using WordPress, concentrating on accessibility and responsive design to give an inclusive and interactive user experience.

The results from our new design, development and content writing have been very successful, providing an instant, huge return on investment for our client. Since the launch, we have continually refined and adjusted the website in response to the analytics and results that we’ve been receiving, to ensure everything is as successful and effective as possible.

If you’re interested in having an ecommerce website that allows your customers to order online, please get in touch to see how we can help.